How To Shop With Us

At Carpet One we want to make sure your shopping experience with us is as simple and straightforward as possible. 

When you go into our stores all around Australia our products are displayed in logical, easily identified categories and supported by customer friendly descriptions. We want you be able to browse at your leisure and not feel rushed or pushed, but at the same time our expert staff are always on hand to help when you need. We are confident you will walk out of our store more informed about the best floor or home products for your lifestyle, taste and budget.

We have carried the same approach into our online showroom. We make it easy for you to browse our website so you get the information you need, when you need it. 

Your Carpet One Shopping Experience

Because you are important to us, we have designed a shopping experience to suit everyone.  Whether you prefer to shop late at night online, or talk to someone in person we can help you to find the perfect home and flooring solution so you can live beautifully for less. 

Research our products

We have a full range of products on our website with colour swatches and benefits. We also have heaps of articles and expert advice to help you compare products and make the right decision for you.

Visit our product range >

Contact us, your way

We know that you are time-poor and sometimes don’t want to waste time talking on the phone or being on hold. You can contact Carpet One via SMS or email, as well as using our online forms to get a quote.

Contact us >

Visit us in store!

Our stores are family run, small businesses who pride themselves on exceptional customer service. Our experts in store love to meet you face-to-face and provide you with the best advice on your home & flooring needs. 

Find a store >

Get a quote online

We know that your life isn’t always in business hours! So we make it easy for you to add products to your selection, and then it’s a one-click to forward to your local store who will quote you via email, phone or SMS.​

Free in-home measure & quote

The most accurate way to price your product is to Book a Measure & Quote. Send us your details and we’ll will put you in touch with your closest Carpet One store who will contact you directly to arrange a time that suits.

Book a in-home measure & quote >

Order online

Once you decide what you want, you can add your chosen products to your shopping cart for purchase. We will always provide a confirmation of your costs at time of purchase as costs may differ and to confirm your quantity.

Please Note: available on select stores only.


Book a Measure & Quote

Provide us with your details and we’ll be in touch to book a convenient time.


Contact Your Local Carpet One Store

We’ll get back to you however you prefer, in person  or via SMS, email or phone.