Carpet One is a values based organisation. This means we use values to define and identify a preferred behaviour practice that each member in our group subscribes to. This way we create a mutually rewarding bond between our company and our community whereby our growth generates social development and enhances the lives of our customers and our members. Underpinning this goal is the following four key values on how we do business.
We earn people’s trust by being honest, respectful and ethical in all our actions and our relationships.
To do this we:
- Live by our principles
- Lead by example
- Be transparent and accountable
Excellence is our standard
We lead with energy and a spirit of competition that engenders achievement and significant market advantage.
- Be passionate about helping our customers succeed
- Make our brands promises personal
- Be our own harshest critic
Our people are our business
We proceed from an entrepreneurial spirit driven by a unified vision that honours differences and values independence within our membership. We collaborate, coordinate and leverage our efforts to serve the best interest of our members and our shareholders.
- We are only as successful as we make others
- Protect our members and partners
- Take what we do seriously, but not ourselves
Innovation is our product
We act and innovate with speed and agility. We continually seek the vision and courage to embrace positive change and the creativity to deliver ever greater value in our service. We do this by:
- Make a difference by thinking differently
- Challenge the status quo
- Connect with our customers