City Secrets

To keep your wool carpet in good condition, vacuum it regularly, ideally once or twice a week. In case of spills, promptly blot the area with paper towels or tissue. If necessary, use a recommended cleaner to treat the stain, and then rinse the area with a damp cloth or sponge. Finally, dry the spot with a clean, dry cloth. A professional cleaning every 12-18 months can help keep your carpet looking its best. Refer to the manufacturer’s care and maintenance guidelines for more details.

Wool carpet tends to sit at the higher end of the price range, but it’s a long-term investment. Costs vary depending on the style, weight, and whether it’s pure wool or a blend. While it may cost more upfront than synthetic options, many homeowners find the comfort, longevity, and natural benefits well worth it.

Many wool carpets are treated to help keep moths and other pests at bay. Don’t hesitate to ask your local Carpet One store about these carpets. They’re more than happy to help you find the perfect match for your needs!

Wool carpets are generally safe and friendly for your home, as they don’t release harmful chemicals or strong smells. Plus, they have low levels of volatile organic compounds (VOCs), helping to keep the indoor air fresh and healthy.

To replace a damaged tile, begin by lifting it with a scraper or putty knife. If the tile was installed with pressure-sensitive adhesive, you can simply press the new tile into place without reapplying adhesive. However, if adhesive tabs were used, be sure to replace them before pressing the new tile down. For peel-and-stick carpet tiles, make sure to remove any residue from the subfloor before installing the new tiles.

Place the tile face down and score the backing with a sharp utility knife along a metal ruler. Make several firm passes until the tile cuts cleanly. For curves or notches, use heavy-duty scissors or create a cardboard template to guide your cuts.

Start by marking the centre of the room and working outward. This helps balance the layout and avoid narrow edge pieces. For corners or tricky areas, measure carefully and cut tiles to size using a utility knife and straightedge.

Commercial carpet tiles are built for durability. They’re typically low-pile, stain-resistant, and designed to handle heavy foot traffic and frequent cleaning. Most require glue-down installation for long-term stability. They’re ideal for offices, schools, and shared spaces and also work well in home offices and rentals.

Yes, carpet tiles can be installed over many existing hard floors, including concrete, timber, vinyl, and ceramic tiles, provided the surface is clean, dry, and level. Loose or soft surfaces, such as old carpet or cushion-backed vinyl, should be removed first. If the existing floor has bumps or cracks, patch and smooth it before installation.

With proper care, carpet tiles can last 10–15 years or more, depending on their quality and the amount of foot traffic they receive. Commercial-grade tiles are exceptionally durable and built to handle heavy use.

Most businesses benefit from professional deep cleaning every six months, though high‑traffic areas such as lobbies, corridors, and retail floors may need quarterly cleaning.

With proper installation and maintenance, commercial carpet typically lasts 5 to 15 years, depending on the material, construction, and foot traffic.

Most commercial broadloom carpets are suitable for stairs. Look for certification labels that clearly state “Suitable for Stairs” or display a specific “Stair” icon. These carpets have undergone performance tests to ensure they won’t wear excessively or pose safety risks when bent over stair nosings. Your local Carpet One experts can provide guidance.

It varies. Some commercial broadloom carpets might require underlay, while others don’t. Commercial carpet tiles generally don’t need an underlay. Always consult your local Carpet One experts for advice.

The effect of commercial carpet on indoor air quality depends on the materials used in its production. Choose carpets with low VOC emissions that comply with strict indoor air quality standards.

In Australia, the easiest way to check is by looking at the ACCS (Australian Carpet Classification Scheme) label. Carpets are independently tested and rated for durability and appearance retention, with residential products rated up to 6 stars and commercial products rated up to 4. For commercial spaces, look for the gold and black ACCS labels. A higher star rating indicates stronger performance under heavy traffic, so a four‑star contract rating signals that the carpet is designed to handle demanding environments such as hotel corridors, busy offices, or retail spaces.

Yes. Layering rugs is a popular design technique that adds depth and texture to a room. A neutral base rug can be paired with a smaller patterned rug on top to create contrast, or different textures can be combined for a more eclectic look.

Vacuum it regularly, and occasionally clean the underside as well. Consider scheduling a professional cleaning now and then. Don’t forget to check with Carpet One for tips tailored to your specific rug type.

The key to removing stains from rugs is to act quickly. Blot spills immediately with a clean cloth. Never rub, as this pushes the stain deeper into the fibres. Use an approved cleaner for tough stains. For stubborn or set-in stains, professional cleaning may be necessary.

Use a non-slip rug pad to keep it from shifting. Make sure to use non-rubberised pads when you have vinyl flooring, as these may leave marks, discolouration, or cause a chemical reaction with the vinyl finish.

It is versatile enough for living rooms, bedrooms, playrooms and hallways. Its soft, durable fibres make it an excellent choice wherever comfort and resilience are needed.

Carpet One recommends professional carpet installation. Professional installation ensures the carpet is fitted correctly, seams are invisible, and warranties remain valid. Our installers are trained to meet the highest standards, giving you peace of mind and a carpet that performs beautifully from day one.

Yes. Carpet acts as a natural insulator, helping to retain warmth in winter and keep rooms cooler in summer. It can also reduce energy costs by improving thermal comfort.

Definitely, carpet absorbs sound, making it ideal for busy households, apartments, or multi-level homes. It softens footsteps and reduces echoes, creating a quieter, more peaceful environment.

With proper care, most quality carpets last 10–15 years. Longevity depends on fibre type, traffic levels, and maintenance routines.

Think about your lifestyle and the mood you want to create. Lighter colours can make rooms feel bigger and brighter, while darker shades hide dirt and add cosiness. Neutral tones are versatile, while bold colours make a statement.

The best way to clean carpets professionally is to hire a carpet cleaner who will come to your home and get the whole job done for you in one day, restoring your carpets to like new. They will work to remove any stains and shampoo your carpets to remove any dust, dander, or dirt.

The type of carpet that is best for absorbing sound is a thick and dense carpet. Generally, the softer a carpet is to the feet, the more sound absorbent is. Thicker carpet prevents sound from bouncing off the floor or travelling through the floor to be heard by those on a lower floor level. The thickness and density of the under padding also determines how sound absorbent your carpet is, and is what contributes most to sound absorbency. If you’re in an apartment building, be sure to purchase rental-friendly carpet.

Most carpets offer a lifespan of 8 to 15 years, depending on the fibre type, foot traffic, and care. Consider replacing carpet after 5 to 10 years in high-traffic areas, such as hallways or stairs. Premium materials like wool and nylon tend to offer longer-lasting performance.

Installation time varies based on the size and complexity of the space. For a standard room, professional carpet installers can complete the job in a few hours. Larger homes or projects involving stairs, furniture moving, or subfloor preparation may take longer. Your carpet installer can provide a more accurate timeline.

Carpet replacement in Australia typically costs between $55 and $75 per square metre, including materials and installation. The final price depends on the type of carpet, the area size, the underlay selection, and any additional prep work required.

Regular vacuuming, prompt spot cleaning, and occasional professional cleaning help keep carpet looking like new. Many styles also come with built-in stain protection for added peace of mind.

Many modern carpets are designed with stain-resistant fibres and easy-clean finishes. Triexta and solution-dyed nylon are especially popular for pet-friendly homes.

Triexta fibres have a natural negative charge that provides permanent built-in stain protection. Unlike other carpets that rely on chemical treatments, this protection is part of the fibre itself and never washes or wears off.

The fibres are spring-like in structure, meaning they bounce back into shape after vacuuming or foot traffic. This resilience helps the carpet maintain its appearance for many years.

Yes. The built-in stain resistance prevents pet mishaps from penetrating the fibres, making it a safe and practical choice for households with pets.

Our triexta carpets are Declare® Red List Free certified, meaning they do not contain harmful chemicals listed on the Red List, ensuring a healthier indoor environment.