The Home & Flooring Specialists
Carpet One is a co-operative, not a franchise, independent retailer, chain, or mega-corporation. Unlike franchisors, whose primary goal is to generate profit for the parent company, our co-operative exists to empower local, family-run businesses.
That means when you choose Carpet One, you get the best of both worlds: world‑class products at competitive prices, paired with the personalised service only a local expert can provide. Our strength comes from the shared expertise of members who are deeply invested in their communities.
High-Quality Products at Competitive Prices
As one of the world’s largest groups in retail floor coverings, Carpet One offers an extensive range of options, including carpet, engineered timber, vinyl, hybrid, and laminate flooring.
With the combined buying power of 2,700 outlets worldwide, we negotiate the best deals with top suppliers and pass those savings directly on to you. The result is access to premium products at prices that make sense, without compromising on quality or style.
Independent Local Stores
Each Carpet One store is independently owned and operated by local residents. Many locations offer additional products and services, such as carpet cleaning, rugs, window coverings, and furniture.
Our staff are people who live in your town, understand your needs and share your concerns about the future of your community. When you shop with Carpet One, your investment stays local, helping to create jobs in your area.
omplex installations, such as on stairs and in irregularly shaped rooms, might be priced higher. This should be itemised separately in the flooring quote.
The same goes for window treatments. The quote usually includes the window covering product, accessories, and labour. Removing and disposing of old treatments may not be included in a typical quote. For tricky or unusually shaped windows, installation may be more complex and cost more.
Overall, it’s a smart move to request an itemised quote from your supplier so you won’t encounter any surprises. If you’re ever unsure about something, just ask! At Carpet One, we provide you with a clear, detailed quote for our services. If we find anything that wasn’t included initially, like moisture issues or damaged subfloor that needs fixing before installation, we’ll let you know right away so everything goes smoothly.
Expert Help
Our designers are here in-store every day, eager to work with you and make the whole process as smooth and enjoyable as possible so you can create a home you truly love!
From talking through your plans to selecting colours, our friendly experts will happily guide you every step of the way. We’ll gladly offer options that fit your budget, your home’s environment, and your unique style. Plus, we offer convenient consultations and measure-and-quote services right at your home to make everything even easier.
Brand Values
Carpet One is a values-based organisation. Our values define the way we work, guiding every member of our group toward a shared practice of integrity, excellence, and community commitment. We create a mutually rewarding bond between our company and the communities we serve, ensuring that our growth drives social development and enhances the lives of our customers and members.
Underpinning this goal are the following four key values on how we do business.
Trade ethically
We earn people’s trust by being honest, respectful and ethical in all our actions and our relationships. We live by our principles, lead by example, remain transparent and hold ourselves accountable.
Excellence is our standard
We approach our work with energy and a spirit of competition that inspires achievement and creates meaningful market advantage. We are passionate about helping our customers succeed, making our brand promises personal, and holding ourselves to the highest standards.
Our people are our business
Our entrepreneurial spirit is driven by a unified vision that honours differences and values independence within our membership. We collaborate and coordinate to serve the best interests of our members and shareholders, knowing that our success is measured by the success we create for others. We protect our partners and take our work seriously.
Innovation is our product
We act and innovate with speed and agility, always striving to see the larger vision and courageously welcome positive change. Our creativity helps us deliver even more value in our service. We make a difference by thinking outside the box, challenging the status quo, and building meaningful connections with our customers.
Let us give you a quote. You’ll be happy you did!
Discover a curated selection designed to suit every lifestyle and budget. From soft, luxurious carpets to durable hard flooring and stylish window solutions, each product is chosen for quality, comfort, and lasting appeal.